Legal and Compliance

Refunds

Refunds & Returns for www.PeptideSphere.com (Peptide Sphere™)

Due to our rigorous quality control standards and the fragile nature of our products, we cannot accept returns. In the rare case that your order arrives with missing, incorrect, or damaged items, please email [email protected] for assistance. Our customer support representatives are dedicated to ensuring 100% customer satisfaction with our product quality, customer support, and delivery.

Cancellations must be requested by email before the order has shipped. Once the order has shipped, cancellations are no longer possible.

Please contact us at [email protected] with any questions or concerns about your order. We are committed to assisting you as quickly and satisfactorily as possible.

Thank you for choosing Peptide Sphere!

Terms & Conditions

GENERAL TERMS AND CONDITIONS OF USE AGREEMENT

These terms and conditions govern all users of www.PeptideSphere.com. These must be agreed upon before any purchases can be made.

Payments

All e-Check/ACH payments will be made payable to P-Sphere, Inc.
I authorize PeptideSphere.com to initiate a single ACH/electronic debit to my account in the amount of my order from the bank account information provided on the date of my order. I agree that ACH transactions I authorize comply with all applicable law. Payments made after 11 P.M. Pacific Time will be applied as of the next business day. To complete the payment process, click the “Place Order” button. Once payment is authorized, there cannot be any changes or corrections.
It is recommended that you print a copy of this authorization and maintain it for your records.

Use of Our Website

Unless specified otherwise, your use of this website is governed by this Terms and Conditions of Use Agreement and the www.PeptideSphere.com Privacy Policy, which is incorporated herein by this reference.
You are prohibited from modifying, distributing, transmitting, reproducing, publishing, licensing, transferring, or selling any information, products, or services obtained or viewed on this website. However, you may display, download, or print hard copies of any material contained on this website for your personal, non-commercial use as long as you do not modify the content or delete any copyright, trademark, or other proprietary notice. Any other use of the information contained on this website is prohibited without our express written consent.

Use of Information

This website provides information that, while useful, must not be used as a substitute for the advice of your own advisors. Information available from this website is not intended to diagnose or treat any medical condition or disease.
Products on this website are sold for laboratory research purposes only. These products are not medicines or drugs and have not been approved by the FDA to prevent, treat, diagnose, mitigate, or cure any disease, ailment, or medical condition.

Disclaimer

YOU MUST BE OVER 21 YEARS OLD TO USE THIS WEBSITE.
Products offered are intended for in-vitro laboratory research use only. They are not for human or animal consumption under any circumstances.

In purchasing these items, the customer acknowledges that there are risks involved with consumption or distribution of these products. These products are not food additives, drugs, household chemicals, or for other inappropriate applications.
Peptide Sphere reserves the right to limit and/or deny sales of products to unqualified individuals. All customers must be at least 21 years of age to purchase.

Product Use

Peptide Sphere products are sold for laboratory in-vitro research purposes only and are not for human or animal use. They are not intended for food, drugs, medical devices, or commercial purposes. The purchaser agrees these products have not been sterilized or tested by Peptide Sphere for safety and efficacy for any use. The purchaser assumes responsibility for proper use and compliance with all applicable laws and regulations.

Trade-Marks and Intellectual Property Rights

The website content, including text, graphics, logos, and computer code, is owned by or licensed to Peptide Sphere. Content may not be copied, reproduced, republished, or distributed without express written consent.

Governing Law

This agreement and all sales are governed by the laws of Nevis. By using the website, you agree to comply with all applicable laws.

Force Majeure

Peptide Sphere is not liable for delays or failure to perform due to circumstances beyond its reasonable control, including but not limited to shipping delays, customs, or backorders.

Entire Agreement

This agreement constitutes the complete agreement between you and Peptide Sphere regarding your use of this site. By clicking “I agree” when placing an order, you accept all terms and conditions. If you do not agree, do not purchase.

Privacy

Privacy Policy for www.PeptideSphere.com (Peptide Sphere™)

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at [email protected].

At Peptide Sphere™, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information received and collected by Peptide Sphere™ and how it is used.

Log Files
Like many other websites, Peptide Sphere™ makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons
Peptide Sphere™ uses cookies to store information about visitor preferences, record user-specific information on which pages the user accesses or visits, and customize web page content based on the visitor’s browser type or other information sent via their browser. If you wish to disable cookies, you may do so through your browser’s settings. More detailed information about cookie management can be found on the respective websites of the browsers.

Email and Personal Information
PeptideSphere.com collects information about the use of our website to provide a secure and personalized experience. This includes the customer’s name, email, purchasing records, and shopping patterns. Information is collected when you place an order with us.

We do not sell, rent, or loan your information to third parties without your permission. For example, we do not sell your email address or other information to mass marketers. PeptideSphere.com may contact you with special offers and information related to PeptideSphere.com and the products you have bought or browsed.

If you are currently receiving a newsletter or emails from us and wish to stop receiving them, please notify us by email at [email protected], or simply unsubscribe, and your name and email will be automatically removed from the email and customer database.

SMS
The Peptide Sphere mobile message service (the “Service”) is operated by Peptide Sphere (“we” or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, your continued use of the Service following any changes constitutes acceptance of those changes.

By consenting to Peptide Sphere’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Peptide Sphere through your wireless provider to the mobile number you provided, even if your number is registered on any state or federal Do Not Call list. Messages may include updates, alerts, promotional offers, and service-related information.

Participation in this program is voluntary, and consent is not a condition for purchase. Message frequency may vary. You are responsible for all text messaging fees imposed by your wireless provider.

To opt out, email optout@peptidesphere.com.

Third-Party Content
We do not partner with or use any third-party ad services or content delivery services.

Security
We use industry-standard encryption technologies to protect the data transferred and received from visitors to our website. For sensitive information, users are redirected to a secure page before transferring or receiving such data. This includes information like credit card or banking details, medical information, or other sensitive data.

This privacy policy ensures the security and integrity of your data while maintaining transparency in our practices. For any further questions or concerns, feel free to contact us at [email protected].

Shipping

Customer Service

Shipping & Delivery
We offer multiple shipping options: FREE shipping on orders over $250.00 (Grand Total), USPS Priority, FedEx 2 Day (2 business days), FedEx Overnight, FedEx Overnight – Signature Required, and FedEx Saturday Delivery for orders placed on Fridays before noon PST that require next-day delivery. Orders placed, paid, and processed before 12 noon PST typically ship out the same business day. Orders placed, paid, and processed after 12 noon PST, as well as on weekends and holidays, will ship out the following business day.

Privacy & Security
When you submit your order online, you are protected by 256-bit SSL (Secure Socket Layer) encryption technology on our secure server. At Peptide Sphere™, we take your privacy very seriously and follow all federal and state privacy laws to ensure your information remains completely secure and confidential. We will not release your personal or order information to anyone and will not use your information for any purpose other than fulfilling your order(s).

Returns & Replacements
Due to regulations regarding the sale of our products, returns are prohibited. However, if an order is shipped incorrectly or the items received are not what was ordered, please contact us by email. We will promptly issue a replacement for your original order.

Ordering
You may place orders with Peptide Sphere™ 24 hours a day, 7 days a week through our secure website. After your order is submitted, approved, and payment is received, your order will be filled, properly packaged, and shipped via a reputable delivery service such as USPS. We will notify you with shipping details once your order has been dispatched.

Payment, Pricing & Promotions
We accept payments with all major credit cards. Both individual and wholesale bulk pricing options are available. Please refer to our product pages for quantity discounts, or email us for large bulk discount inquiries.

Click here to contact us at [email protected].

Viewing Orders
During checkout, you may choose to register or check out as a guest. While registering is optional, it is highly recommended. Registration allows you to check order status, update account information, and access your past orders by logging into our website. It also speeds up the checkout process for future orders. If you choose not to register, you may email us for inquiries about your order status.

Satisfaction Guaranteed
At Peptide Sphere™, we are committed to providing outstanding quality and service. If you have any questions or concerns about our service, please contact us to let us know. We value your feedback and will respond to all questions and inquiries promptly.